Cookie policy
This is a courtesy translation. The Spanish version is the legally binding one.
On this website we use the minimum cookies and storage needed for the site to work and to understand how it is used. The necessary and statistics cookies are our own. If you accept the marketing category, cookies from Google and Meta are created as well, so that we can measure how well our advertising works: they are served from our own domain, but the data in them is shared with those companies. None of this is created before you decide, and if you reject, none of it is created at all.
What are cookies?
A cookie is a small file that a website saves on your device when you visit it. It is used, for example, to remember your preferences or to measure use of the site. Alongside cookies we use other browser storage technologies (local and session storage) for equivalent purposes; for simplicity, this policy refers to all of them as «cookies».
Cookies and storage we use
Until you choose, only what is strictly necessary is active. Usage measurement runs anonymously and in memory, storing nothing on your device, until you accept statistics cookies.
| Name | Type | Purpose | Duration | Owner |
|---|---|---|---|---|
cc_cookie | Cookie · Necessary | Stores your cookie decision (which categories you accept or reject) so we can remember your choice and keep a record of your consent. Only created once you choose. | 6 months | First party |
ph_…_posthog | Cookie, local and session storage · Statistics | Only if you accept statistics cookies. Lets PostHog recognise your browser pseudonymously in order to measure how the site is used and how it performs. Before you accept, this measurement runs in memory only, with no cookies and no storage. | 12 months | First party · PostHog (EU-based provider) |
adeu_lang | Cookie · Necessary | Remembers the language you pick on the site so it is not shown to you in another language again. Only created if you change the language manually. | 12 months | First party |
_ga · _ga_60MYWSZQTR | Cookie · Marketing · via Google Tag Manager | Created only if you accept the marketing category. They let Google Analytics tell visits and sessions apart, pseudonymously. | 400 days | Google Ireland Ltd. |
_fbp | Cookie · Marketing · via Google Tag Manager | Created only if you accept the marketing category. It lets Meta see that an appointment request came from one of our adverts. | 90 days | Meta Platforms Ireland Ltd. |
_fbc | Cookie · Marketing · via Google Tag Manager | As above, but created only if you arrive from a Meta advert. It stores the identifier of that click. | 90 days | Meta Platforms Ireland Ltd. |
FPID | Cookie · Marketing · created by our server | Created only if you accept the marketing category. It is the identifier Google's measurement uses from our own tagging server. Your browser cannot read it (it is httpOnly). | 400 days | Google Ireland Ltd., via Stape |
FPAU | Cookie · Marketing · created by our server | Created only if you accept the marketing category. The first-party equivalent of the Google Ads cookie, used to attribute an appointment request to an advert. | 90 days | Google Ireland Ltd., via Stape |
FPGCLAW | Cookie · Marketing · created by our server | As above, but created only if you arrive from a Google advert. It stores the identifier of that click. | 90 days | Google Ireland Ltd., via Stape |
FPLC | Cookie · Marketing · created by our server | Created only if you accept the marketing category. It links your visit between our domain and Google's measurement for one day. | 24 hours | Google Ireland Ltd., via Stape |
_gtmeec | Cookie · Marketing · via Google Tag Manager | Created only if you accept the marketing category. It is the slot Google Tag Manager reserves for enhanced conversion data. Your browser cannot read it (it is httpOnly). | 90 days | Google Ireland Ltd. |
Statistics cookies (PostHog)
To improve the site we use PostHog, an analytics tool hosted in the European Union. It measures, in aggregate and pseudonymised form, how many people visit the site, which pages they look at and how it behaves technically (load speed, for example). We do not use this information for advertising purposes and we do not pass it to third parties. Until you accept statistics cookies, this measurement runs anonymously and stores nothing on your device.
Marketing cookies
If you accept this category, we switch on advertising measurement through Google Tag Manager. That creates cookies from Google Ireland Ltd. (Google Analytics and Google Ads) and from Meta Platforms Ireland Ltd., and lets those companies see that an appointment request came from one of our adverts.
These cookies are served from our own domain through Stape, our server-side tagging provider, so your browser shows them as first-party cookies. The data in them is still shared with Google and Meta, who may process it outside the European Economic Area.
Google Analytics sits in this category rather than in statistics. If you accept statistics only, no Google or Meta cookie is created.
If you reject this category, or do not answer the notice, none of these cookies is created and no request is made to those companies.
How to manage or withdraw your consent
The first time you visit the site we show a notice so you can accept, reject or configure cookies. You can change your decision at any time:
You can also delete or block cookies from your browser settings. If you do, some features of the site may stop being available.
More information
You can read how we handle your personal data in our Privacy policy.
Last updated: August 2026.